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Cabin Crew Supervisor

A Cabin Crew Supervisor manages flight attendants, ensures excellent service, resolves security or passenger issues, and demonstrates strong leadership.

How do I become a cabin crew supervisor

Get qualified to work as a cabin crew supervisor with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Cabin Crew Supervisor generally earns $2,050 per week ($106,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this industry has remained stable over the last five years. There are currently 8,500 people employed in this field in Australia and many of them specialise as a Cabin Crew Supervisor. Cabin Crew Supervisors may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Aviation (Aviation Supervision - Cabin Crew) is an ideal qualification if you’re planning a career as a Cabin Crew Supervisor. This course covers topics including team leadership, managing shift crews and rostering, maintaining safety of people on an aircraft, selling products and services to customers and responding to abnormal and emergency situations.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What Makes a Good Team Leader?

30th November 2022

What can you do with a Certificate IV in Leadership and Management?

5th July 2021

Cabin Crew Supervisor careers

A Cabin Crew Supervisor manages a team of flight attendants on an aircraft flight. You’ll make sure cabin crew staff are providing excellent customer service and following correct procedures. Cabin Crew Supervisors may attend to security issues or deal with any passenger problems that arise during a flight.

Cabin Crew Supervisors should have good leadership skills and be able to communicate well with passengers from a range of backgrounds. Interpersonal skills are important and you’ll need to demonstrate excellent situational awareness. Cabin Crew Supervisors must have good problem solving abilities and be able to remain calm during challenging situations.