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ICT Sales Assistant

ANZSCO 225213

An ICT Sales Assistant aids customers in selecting and purchasing technology products, providing product knowledge and handling transactions while addressing inquiries and meeting sales targets.

  • This role has a low level of AI exposure. Core skills such as adaptability, social intelligence, and complex physical tasks remain beyond the capabilities of current AI.
      • NT
  • 10,000 people employed in Australia
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

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Further reading

How to get started in Information and Communications Technology (ICT)

26th September 2019

Qualifications to level up your ICT career

16th December 2019

What can you do with a Certificate IV in Information Technology?

17th February 2021

ICT Sales Assistant careers

An ICT Sales Assistant is crucial in technology sales, helping customers select and purchase ICT products. Their duties include providing product knowledge, demonstrating software and hardware, processing transactions, and staying updated on industry trends.

Additionally, they handle customer inquiries and complaints while collaborating with team members to meet sales targets. Strong communication skills and a customer-focused approach are essential for success in this role.