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Travel Operator

Travel Operators run travel businesses, assisting clients with itineraries and bookings while managing communications with various service providers.

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Common questions

In Australia, Travel Operators currently earn upwards of $1,500 per week, but you can expect much higher earnings if you have your own business. Travel Operators also enjoy a lot of travel perks including free accommodation and tours, plus invitations to industry events and conferences.

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There are no clear employment figures on travel operators at this time, however you could start your own tourist operation or get a job at a travel agency, visitor information centre, events management company, or online call centre.

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Successful travel operators are outgoing and friendly people and are usually passionate about travelling themselves. You’ll need an excellent geographical knowledge of Australia and polished communication skills. Get started in this dynamic career path by grabbing the Certificate III in Travel. It’s a hands-on qualification that will teach you how to sell Australian tourism products and services as well as process reservations and bookings. As your career progresses, consider the Diploma of Travel and Tourism or the Bachelor of Business (International Tourism). You can also increase your success and employability by learning to use the Microsoft Office Suite (Word, Excel, Outlook) with proficiency and honing your communication and customer service skills.

Source: Australian Government Labour Market Insights 2023, Australian Travel Careers Council

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Further reading

Career spotlight: Hospitality professionals

17th September 2019

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Most popular tourism and hospitality courses

26th July 2022

Travel Operator careers

Travel Operators manage or operate their own Australian travel business assisting clients with itinerary planning, tour reservations, and travel arrangements. They can work with domestic or international customers, but travel operators who work exclusively with overseas clients, are known as Inbound Travel Operators (ITOs).

As a travel operator you will be constantly on-the-go — juggling phone calls and emails from clients, airlines, tour guides, cruise companies, booking agents, and event managers. You could be showcasing a range of regional tourist attractions to an international client, negotiating a family package deal with an inland resort, preparing a group itinerary for an international tour group, or representing your business at a national tourism and travel conference.