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Relationship Manager

A Relationship Manager builds client loyalty, ensures positive experiences, addresses concerns, secures future business, and handles feedback.

How do I become a relationship manager

Get qualified to work as a relationship manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Relationship Manager generally earns $1,950 per week ($101,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry is expected to see stable employment numbers in coming years. There are currently 229,500 people working in this field in Australia and many of them specialise as a Relationship Manager. Relationship Managers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Relationship Manager, consider enrolling in a Bachelor of Business. This course will allow you to specialise in an area of interest such as leadership, human resources, entrepreneurship, accounting, marketing, finance, analytics and sustainability. A Bachelor of Business (Management) or a Bachelor of Business (Marketing) may also be suitable.

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Further reading

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Relationship Manager careers

A Relationship Manager works to build loyalty and long term business relationships with clients. You’ll make sure customers have positive experiences with your organisation and deal with any problems that arise. Relationship Managers provide follow up service and may attempt to secure future business. You might collect client feedback and address issues of concern.

Relationship Managers should have excellent customer service abilities and good interpersonal skills. Communication skills are crucial and you’ll need to be able to liaise with clients from a range of backgrounds. Relationship Managers must have good problem solving skills and be able to deal with multiple clients at one time.