The Certificate I in Retail Services SIR10116 is an entry level certificate for students or new workers needing the basic skills to work with customers in a shop or other retail service environment. The course gives students the opportunity to plan a career in retail while gaining an understanding of teamwork, their personal work responsibilities, and how to use digital technologies. Enquire today for a unit list and funding opportunities.
Entry requirements for the Certificate I in Retail Services vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate I in Retail Services will prepare you for the following roles.
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Storeperson receives and prepares orders in a warehouse or storage facility. You might collect goods according to order instructions and package...
A Warehouse Assistant carries out a range of duties in a warehouse or storage facility. You might receive stock as it arrives and distribute it to...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Compare all providers for the Certificate I in Retail Services available in your area to find the right fit for you.
