CHC32015

Certificate III in Community Services (First Point of Contact)

Nationally Recognised Vocational Education and Training (VET)

The CHC32015 Certificate III in Community Services (First Point of Contact) equips individuals to greet clients, exchange routine information, prioritise clients’ needs, and provide ongoing support. This qualification prepares entry-level community service workers to offer person-centred services, support individuals in community settings, and assist in implementing community-based programmes. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.

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Estimated fee* Unavailable
* Fees are indicative only and vary based on your circumstances and eligibility for government funding.

Entry requirements

Entry requirements for the Certificate III in Community Services (First Point of Contact) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.

If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.

  • There are no mandated entry requirements.
  • Additional entry requirements are set by individual course providers

Course fees

Course fees vary depending on the course provider.

Estimated Fee* Unavailable
*Showing course fees for all providers. Some providers may not be available in your area.

Career opportunities

The Certificate III in Community Services (First Point of Contact) will prepare you for the following roles.

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Compare all providers for the Certificate III in Community Services (First Point of Contact) available in your area to find the right fit for you.