How do I become a client services officer
Get qualified to work as a client services officer with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Client Services Officer.
Further reading
How to start a career in Legal Services
17th June 2021
Most popular community services courses
3rd May 2022All client services officer courses
- 11202NAT Certificate IV in Women's Advocacy
- Bachelor of Business
- Bachelor of Business (Business Management)
- BSB30120 Certificate III in Business (Customer Engagement)
- BSB50520 Diploma of Library and Information Services
- BSBOPS404 Implement Customer Service Strategies
- CHC32015 Certificate III in Community Services (First Point of Contact)
- CHC41115 Certificate IV in Employment Services
- CHC42221 Certificate IV in Housing (Social Housing and Homelessness Support Work)
- CHC42221 Certificate IV in Housing (Social Housing)
- CHC51122 Diploma of Financial Counselling
- CHC52021 Diploma of Community Services
- FNS30615 Certificate III in Insurance Broking
- FNS40715 Certificate IV in Financial Practice Support
- FNS40920 Certificate IV in Superannuation
- FNS50615 Diploma of Financial Planning
- FNS50615 Diploma of Financial Planning & SMSF
- FNS60920 Advanced Diploma of Paraplanning
- Restricted Property Management Registration (WA)
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SIR30316 Certificate III in Business to Business Sales
- Undergraduate Certificate in Finance and Investment
- Undergraduate Certificate in Principles of Health Promotion
Client Services Officer careers
A Client Services Officer provides support and assistance to clients, ensuring their needs are met and enhancing their overall experience. You might work in various sectors, including finance, healthcare, or customer service, handling inquiries, processing requests, and resolving issues. Key responsibilities include maintaining client records, delivering product information, and coordinating with internal teams to address client concerns.
Client Services Officers play a vital role in client satisfaction. You’ll need strong communication and interpersonal skills, enabling you to build relationships and effectively respond to client needs.
