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Credit Controller

A Credit Controller processes loan applications, assesses financial risks, and determines credit limits while ensuring strong customer service.

How do I become a credit controller

Get qualified to work as a credit controller with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Credit Controller generally earns $1,500 per week ($78,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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Employment numbers in this industry are likely to grow moderately in coming years. There are currently 45,700 people working in this field in Australia and many of them specialise as a Credit Controller. Credit Controllers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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A Diploma of Credit Management is an excellent qualification if you’re planning a career as a Credit Controller. This course will give you the skills to manage credit relationships and respond to personal and corporate insolvency situations. You’ll cover a range of topics including credit risk management compliance, policy development, debt collection, loan assessment, business ethics and management.

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Further reading

What can you do with a Certificate IV in Finance and Mortgage Broking?

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Credit Controller careers

A Credit Controller coordinates the processing of loan applications for prospective borrowers. You might work for a bank, a building society or for another type of financial institution. Credit Controllers analyse clients’ financial information and conduct assessments of lending risks. You might approve or decline applications and decide how much credit borrowers may have.

Credit Controllers should have strong leadership skills and be able to provide strong customer service. Analytical skills are important and you must be able to follow correct procedures. Credit Controllers should be able to communicate well with colleagues and clients and enjoy working in a team environment.