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Emergency Services Officer (ESO)

ANZSCO 441211

An Emergency Services Officer (ESO) ensures site safety during emergencies, assesses situations, and arranges medical treatment for casualties.

  • This role has a low level of AI exposure. Core skills such as adaptability, social intelligence, and complex physical tasks remain beyond the capabilities of current AI.
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a emergency services officer (eso)

Get qualified to work as a emergency services officer (eso) with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Emergency Services Officer generally earns $1,500 per week ($78,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The emergency response sector has seen a strong increase in employment numbers over the last five years. There are currently 19,700 people working in this field in Australia and many of them specialise as an Emergency Services Officer. Emergency Services Officers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If a career as an Emergency Services Officer interests you, consider enrolling in a Diploma of Paramedical Science. This course will prepare you for an emergency response role with subjects covering basic life support and transport of patients to a medical facility.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

Do I need a Certificate IV In Work Health and Safety?

22nd October 2019

What can you do with a Certificate II in Security Operations?

5th January 2022

All emergency services officer (eso) courses

Emergency Services Officer (ESO) careers

An Emergency Services Officer (ESO) responds to emergency situations on a work site. You’ll ensure everyone on site is safe and accounted for and arrange medical treatment for any casualties. Emergency Services Officers assess an emergency scene and make critical decisions on site safety. Part of your role will be to prepare for potential emergencies with staff training and emergency response plans.

Emergency Services Officers need strong leadership skills and should be able to make decisions quickly. It’s important that you can remain calm in a stressful situation and respond well to pressure. You’ll need to communicate well in challenging conditions and follow correct procedures.