How do I become a front office supervisor
Get qualified to work as a front office supervisor with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Front Office Supervisor.
Common questions
In Australia, a full time Front Office Supervisor generally earns $1,500 per week ($78,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
The number of people working in this industry has increased in recent years. There are currently 7,100 people employed as a Front Office Supervisor in Australia compared to 6,300 five years ago. Front Office Supervisors may find work in larger towns and cities where large accommodation facilities are located.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’d like a career as a Front Office Supervisor, consider enrolling in a Certificate IV in Hospitality. You’ll cover a range of topics to prepare you for a supervisory role in this industry including customer service, venue hygiene and team leadership. A Diploma or Advanced Diploma in Hospitality Management would also be appropriate.
Courses.com.au Team
Further reading
Choosing a security licence course in Australia: A step-by-step guide for jobseekers
10th November 2023
What can you do with a Certificate IV in Leadership and Management?
5th July 2021All front office supervisor courses
Front Office Supervisor careers
A Front Office Supervisor oversees the daily running of a reception area at a hotel, motel or resort. You’ll supervise the reception team and ensure this department is running effectively. Front Office Supervisors will ensure guests are being looked after and make sure check-ins, bookings and payments are being processed. You might attend to visitor needs such as laundry or room service and you might handle any complaints or difficulties that arise.
Front Office Supervisors should be skilled at customer service and able to communicate well with guests from a range of backgrounds. It’s important that you can display leadership skills and motivate your team. Front Office Supervisors should be flexible and able to handle several tasks at one time. Depending on your workplace you may have to work irregular hours including nights and weekends.
