How do I become a reservations agent
Get qualified to work as a reservations agent with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Reservations Agent.
Common questions
In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.
Courses.com.au Team
Further reading
Choosing a security licence course in Australia: A step-by-step guide for jobseekers
10th November 2023
Most popular tourism and hospitality courses
26th July 2022All reservations agent courses
- Associate Degree in Resort and Hotel Management
- SIT10116 Certificate I in Tourism (Australian Indigenous Culture)
- SIT20112 Certificate II in Tourism
- SIT20116 Certificate II in Tourism
- SIT20122 Certificate II in Tourism
- SIT30112 Certificate III in Tourism
- SIT30116 Certificate III in Tourism
- SIT30122 Certificate III in Tourism
- SIT30122 Certificate III in Tourism (Holiday Parks and Resorts)
- SIT30216 Certificate III in Travel
- SIT30222 Certificate III in Travel
- SIT31312 Certificate III in Travel
- SIT40116 Certificate IV in Travel and Tourism
- SIT40122 Certificate IV in Travel and Tourism
- SIT40316 Certificate IV in Holiday Parks and Resorts (Front Office)
- SITSS00035 Customer Service Management Skill Set
- SITSS00077 Customer Service Management Skill Set
- Undergraduate Certificate in Hospitality Management
- Undergraduate Certificate of Hotel Operations
Reservations Agent careers
A Reservations Agent makes travel bookings on behalf of clients. You might organise transport such as airline or train travel bookings and you might make reservations at accommodation venues. Reservation Agents also book clients into guided tours, special events or tourist attractions. You’ll prepare schedules and itineraries and make sure clients have all the information required for their trip.
Reservation Agents should have excellent multitasking skills and be able to manage their time well. It’s important that you are organised and can provide strong customer service. Reservation Agents must be able to communicate with clients and tourism service providers from a range of backgrounds.
