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Reservations Manager

A Reservations Manager oversees the reservations department, managing bookings and ensuring excellent customer service while coordinating team tasks.

How do I become a reservations manager

Get qualified to work as a reservations manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Reservations Manager generally earns $1,600 per week ($83,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been strong employment growth in this industry over the last five years. There are currently 1,800 people working in this field in Australia and many of them specialise as a Reservations Manager. Reservations Managers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Diploma of Travel and Tourism Management is an ideal qualification if you’re planning a career as a Reservations Manager. This course will give you the skills to work in a range of roles in this industry. You’ll cover topics including customer service, financial management and selling tourism products and services. An Advanced Diploma of Travel and Tourism may also be suitable.

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Further reading

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Reservations Manager careers

A Reservations Manager supervises the daily running of the reservation department of a tourist operation. You might work for a tour guide company, an airline or transport provider, an accommodation venue or a tourist attraction. You’ll make reservations and bookings and may confirm these with guests before they arrive.

Reservations Managers should be organised and have excellent customer service skills. It’s important that you can communicate well with staff and with clients. Reservations Managers must be able to manage their time well and handle several tasks at one time. You should have good problem solving abilities and be able to motivate your team.