How do I become a service advisor
Get qualified to work as a service advisor with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Service Advisor.
Common questions
In Australia, a full time Service Advisor generally earns $1,250 per week ($65,000 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has experienced stable employment numbers over the last five years. There are currently 98,200 people working in this field in Australia and many of them specialise as a Service Advisor. Service Advisors may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re planning a career as a Service Advisor, consider enrolling in a Certificate II in Automotive Vocational Preparation. This course will give you the skills to inspect mechanical and electrical systems in a range of vehicles. You’ll learn about standard tools and equipment and automotive testing systems.
Courses.com.au Team
Further reading
How to start a career as a Personal Assistant
2nd December 2021
How to start a career in Legal Services
17th June 2021All service advisor courses
- AUR10120 Certificate I in Automotive Vocational Preparation
- AUR20116 Certificate II in Automotive Administration
- AUR20520 Certificate II in Automotive Servicing Technology (Light Vehicle Servicing)
- AUR21120 Certificate II in Automotive Sales
- AUR21120 Certificate II in Automotive Sales (Outdoor Power Equipment Sales)
- AUR21120 Certificate II in Automotive Sales (Service Station Sales and Service)
- AUR30116 Certificate III in Automotive Administration
- AUR31020 Certificate III in Automotive Sales
- AUR31020 Certificate III in Automotive Sales (Parts Interpreting)
- AURSS00044 Vehicle Air Conditioning Service, Retrofit and Repair Skill Set
Service Advisor careers
A Service Advisor liaises with customers at a vehicle servicing workshop. You’ll make recommendations on automotive needs and provide advice on service schedules. Service Advisors might discuss any problematic issues with vehicle owners and provide guidance on necessary repairs. Service Advisors may organise replacement parts and take service bookings.
Service Advisors should have excellent customer service skills. It’s important that you can communicate with people from a range of backgrounds and work as part of a team. Service Advisors should be organised and able to manage their time well. You’ll need to be able to multitask and prioritise tasks when necessary.
