The AUR20116 Certificate II in Automotive Administration is designed for individuals starting a career in automotive administration. It provides foundational skills and practical experience, serving as an introduction to the field. Graduates will acquire essential skills for performing administrative tasks and interacting with customers within the automotive retail, service, and repair industry, paving the way for further studies and career advancement. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Entry requirements for the Certificate II in Automotive Administration vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate II in Automotive Administration will prepare you for the following roles.
A Service Advisor liaises with customers at a vehicle servicing workshop. You’ll make recommendations on automotive needs and provide advice on ser...
A Parts Interpreter sells automotive parts for cars, motorbikes and other vehicles. You may speak with customers to determine their needs and sourc...
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
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