How do I become a claims consultant
Get qualified to work as a claims consultant with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Claims Consultant.
Common questions
In Australia, a full time Claims Consultant generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
The number of people working in this industry is expected to grow moderately in coming years. There are currently 23,800 people employed in this field in Australia and many of them specialise as a Claims Consultant. Claims Consultants may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If you’re planning a career as a Claims Consultant, consider enrolling in a Certificate IV in General Insurance. This course will develop your understanding of insurance products and services and cover topics such as claims processing, risk exposure assessment, dispute resolution, client relationships, customer service and underwriting. A Certificate IV in Life Insurance or a Diploma of General Insurance may also be suitable.
Courses.com.au Team
Further reading
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14th October 2022Claims Consultant careers
A Claims Consultant examines insurance claims on behalf of an insurance company. You might make recommendations on whether claims are valid and determine amounts to be paid. Claims Consultants may collect claim details and gather paperwork and evidence. You might process applications and liaise with policy holders.
Claims Consultants must have strong analytical skills and excellent attention to detail. You’ll need to have good interpersonal skills and be able to communicate well with people from a range of backgrounds. Claims Consultants must be customer service oriented and be able to understand the individual circumstances of clients.
