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Cloud Support Technician

A Cloud Support Technician helps manage cloud-based systems, ensuring they run smoothly and efficiently for users and businesses.

How do I become a cloud support technician

Get qualified to work as a cloud support technician with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

To become a Cloud Support Technician, consider enrolling in the Certificate III or IV in Information Technology, with a focus on cloud computing. You will learn to manage cloud-based systems, troubleshoot technical issues, and provide IT support. Upon completion, you will have the practical skills required to work with cloud technologies.

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In Australia, a full time Cloud Support Technician generally earns $1,700 per week ($88,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The demand for Cloud Support Technicians in Australia is strong and expected to grow. The IT sector is one of the fastest growing sectors in , with increasing demand for skilled professionals in cloud computing.

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Further reading

Career Spotlight: Computer Network Professionals

26th November 2019

What can you do with a Certificate IV in Information Technology?

17th February 2021

How to get started in Information and Communications Technology (ICT)

26th September 2019

Cloud Support Technician careers

A Cloud Support Technician manages cloud computing systems and helps users resolve technical issues. They maintain cloud infrastructure, ensuring that services run smoothly. The role often involves troubleshooting, providing support for software and hardware integration, and guiding clients through cloud-based solutions. Cloud Support Technicians also work with teams to implement new technologies and improve the overall efficiency of cloud systems.