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Cluster Manager

A Cluster Manager oversees daily operations across multiple stores, ensuring profitability, effective service, strong leadership, and problem-solving.

How do I become a cluster manager

Get qualified to work as a cluster manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Cluster Manager generally earns $1,394 per week ($72,488 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people employed in this sector is likely to remain stable in coming years. There are currently 213,400 people working in this industry in Australia and many of them specialise as a Cluster Manager. Cluster Managers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Cluster Manager, consider enrolling in a Certificate IV in Retail Management. You’ll learn the skills needed to manage a retail department and supervise floor staff. This course looks at topics including creating a customer centric culture, implementing customer service strategies and maintaining store security. A Diploma of Retail Leadership may also be appropriate.

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Further reading

How to start a career in community management

18th August 2020

How do I become a sales manager?

22nd December 2022

How to start a career in Practice Management

11th January 2022

Cluster Manager careers

A Cluster Manager coordinates daily activities for a particular group of stores or businesses. You might manage teams across a geographic area or coordinate operations that focus on a particular service or product. Cluster Managers make sure stores are operating effectively and maintaining profitability. You might deal with issues that arise and ensure customers are dealt with effectively.

Cluster Managers should have excellent customer service skills and strong leadership abilities. You’ll need to have good interpersonal skills and be able to communicate with people from a range of backgrounds. Cluster Managers require good problem solving abilities and must have good multitasking skills.