How do I become a retail team leader
Get qualified to work as a retail team leader with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Retail Team Leader.
Common questions
In Australia, a full time Retail Team Leader generally earns $1,450 per week ($75,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
There has been a decrease in employment numbers in this industry in recent years. There are currently 170,300 people employed as a Retail Team Leader in Australia compared to 188,800 five years ago. Retail Team Leaders may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If a career as a Retail Team Leader interests you, consider enrolling in a Certificate IV in Retail Management. You’ll cover a range of leadership topics including customer service strategies and maintaining store security. You could also consider a Certificate IV in Small Business Management.
Courses.com.au Team
Further reading
What can you do with a Certificate III in Retail?
13th October 2020
What can you do with a Certificate IV in Leadership and Management?
5th July 2021All retail team leader courses
Retail Team Leader careers
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a speciality retail environment such as sporting goods or electrical items. Retail Team Leaders ensure their staff are meeting sales goals and providing strong customer service. You might handle any issues that come up during a shift or work with individual staff members to improve their performance.
Retail Team Leaders must be able to communicate well with their staff and motivate them to work hard. It’s important that you are organised and can manage your time well. Retail Team Leaders should have a strong focus on customer service and be able to call on their problem solving skills when required.
