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Retail Manager

ANZSCO 142111

A Retail Manager supervises store operations, manages staff and budgets, ensures compliance, and focuses on sales and customer service.

  • This role has a low level of AI exposure. Core skills such as adaptability, social intelligence, and complex physical tasks remain beyond the capabilities of current AI.
      • QLD
      • TAS
      • WA
      • NT
      • SA
  • 10,000 people employed in Australia
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a retail manager

Get qualified to work as a retail manager with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Retail Manager generally earns $1,800 per week ($93,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry has seen a drop in employment numbers in recent years. There are currently 170,300 people working as a Retail Manager in Australia compared to 188,800 five years ago. Retail Managers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Retail Manager, consider enrolling in a Certificate IV in Retail Management. This course will develop your skills in a range of management issues such as customer service and store security. A Certificate IV in Small Business Management may also be appropriate.

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Further reading

How do I become a sales manager?

22nd December 2022

What can you do with a Certificate III in Retail?

13th October 2020

Most popular retail courses

21st July 2022

Retail Manager careers

A Retail Manager oversees the daily running of a retail store. You’ll supervise staff, set sales goals and manage budgets. Retail Managers ensure stores are meeting compliance standards and deal with any customer difficulties. You’ll manage stock levels and take care of promotional activities and advertising. You may also be involved with hiring and training new staff.

Retail Managers must have excellent leadership skills and be able to motivate their team. It’s important that you have a strong focus on customer service and can communicate well with your staff. Retail Managers need to be organised and have good problem solving abilities. You must be able to manage finances and set sales targets.