Get started in the public service with the PSP20122 Certificate II in Government. This nationally recognised certificate introduces you to the public service workplace and delivers an essential skillset in administration and business technologies. The course covers office communication, safety, document writing, and customer service. You’ll graduate job-ready and able to use a range of business software and office equipment. Enquire now for the full list of study units, graduation competencies, and enrolment openings near you.
Entry requirements for the Certificate II in Government vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate II in Government will prepare you for the following roles.
A Local Government Administration Officer carries out a range of administrative duties for a local government authority. You might take on a custom...
A Local Government Customer Service Assistant works at the front desk or phone line of a local government authority. You might answer customer enqu...
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Information Officers answer queries about their organisation’s goods and services by phone, email, chat, and social media. They issue forms, sales...
Compare all providers for the Certificate II in Government available in your area to find the right fit for you.
