The BSB20120 Certificate II in Workplace Skills (Business Technology) provides foundational skills for individuals seeking entry-level roles in business services. This qualification is suitable for those new to the workforce, offering practical training in administrative and clerical tasks. Students develop skills in word processing, business communication, teamwork, and data management. Graduates may pursue roles such as Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior or Receptionist, working under direct supervision. Enquire now for a full list of entry requirements and available enrolment dates.
Entry requirements for the Certificate II in Workplace Skills (Business Technology) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate II in Workplace Skills (Business Technology) will prepare you for the following roles.
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
Office Assistants (also known as clerks) provide administrative support to a team of professionals. They assist with typing, filing, opening and di...
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
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