How do I become a receptionist
Get qualified to work as a receptionist with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Receptionist.
Common questions
In Australia, a full time Receptionist generally earns $1,049 per week ($54,548 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the role.
Courses.com.au Team
There are currently 181,800 Receptionists employed in Australia right now and this job role grew very strongly over the last 5 years. Receptionists work in all industries and employment sectors — from small business through to large corporations.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Get started as an Receptionist with the Certificate III in Business Administration (keyboarding and basic admin skills) or the Certificate IV in Business (communication and writing skills). These courses take 6-12 months to complete. Vendor qualifications in various Microsoft and Adobe Applications (Word, Excel, Powerpoint, Photoshop, Illustrator) may also be helpful.
Courses.com.au Team
Further reading
How to start a career as a Personal Assistant
2nd December 2021
How to start a career as a Legal Secretary
19th April 2021All receptionist courses
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Receptionist careers
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They maintain the presentation and cleanliness of the front reception area and keep waiting areas stocked with magazines and coffee.
As a Receptionist you could be answering the phone and directing calls, responding to email enquiries, taking bookings and appointments, or supporting the admin team with word processing and data entry tasks. From time-to-time you’ll be dealing with customer complaints and providing information about company products and services.
