The Certificate III in Community Pharmacy (Front of House) provides students with the skills to work effectively in a pharmacy’s customer service area. This course covers assisting customers, product knowledge, managing retail operations, and handling transactions. It also focuses on health and safety practices, inventory management, and understanding pharmacy regulations. Ideal for those seeking a career in community pharmacy, it prepares individuals for roles that require customer interaction, product advice, and general support in a pharmacy setting. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Entry requirements for the Certificate III in Community Pharmacy (Front of House) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate III in Community Pharmacy (Front of House) will prepare you for the following roles.
A Pharmacy Assistant performs a range of duties at a pharmacy. You might help customers with enquiries and advice and process retail sales. Pharmac...
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Customer Service Officers work at call or contact centres managing small teams and interacting with customers. They often work as an extension of t...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Sales Consultants sell products and services from retail stores, wholesale outlets, and call centres. They promote the company’s service offerings...
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
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