How do I become a hotel receptionist
Get qualified to work as a hotel receptionist with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Hotel Receptionist.
Common questions
In Australia, a full time Hotel Receptionist generally earns $1,320 per week ($68,640 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
This industry has seen a strong increase in employment numbers in recent years. There are currently 7,100 people working as a Hotel Receptionist in Australia compared to 6,300 five years ago. Hotel Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If a career as a Hotel Receptionist interests you, consider enrolling in a Certificate III in Hospitality (Accommodation Services). This course addresses various topics relevant to customer service in the hospitality industry. You’ll be able to choose electives such as porter services, reservations and bookings and visitor information.
Courses.com.au Team
Further reading
Career spotlight: Hospitality professionals
17th September 2019
Most popular tourism and hospitality courses
26th July 2022All hotel receptionist courses
- SIT10216 Certificate I in Hospitality
- SIT20213 Certificate II in Hospitality
- SIT20316 Certificate II in Hospitality
- SIT30616 Certificate III in Hospitality
- SIT30616 Certificate III in Hospitality (Accommodation Services)
- SIT30622 Certificate III in Hospitality
- SIT30713 Certificate III in Hospitality
- SIT40316 Certificate IV in Holiday Parks and Resorts (Front Office)
- SITSS00035 Customer Service Management Skill Set
- SITSS00077 Customer Service Management Skill Set
- SITSS00078 Customer Service Skill Set
- SITXCCS014 Provide Service to Customers
- Undergraduate Certificate in Hospitality Management
- Undergraduate Certificate of Hotel Operations
Hotel Receptionist careers
A Hotel Receptionist works on the front desk of a hotel or accommodation venue. You might greet guests as they arrive and check them into their room. Hotel Receptionists might also answer phone calls, take reservations and process payments. You might assist guests by providing information on the local area or organising hotel services such as housekeeping or room service.
Hotel Receptionists should have excellent customer service skills and be good at communicating. Interpersonal skills are important and you’ll need to be able to work as part of a team. Hotel Receptionists should be organised and able to handle several tasks at once. Time management is crucial and you must be able to prioritise your daily workload.
