How do I become a ict support officer
Get qualified to work as a ict support officer with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to ICT Support Officer.
Further reading
Career Spotlight: Computer Network Professionals
26th November 2019
What can you do with a Certificate IV in Information Technology?
17th February 2021All ict support officer courses
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- ICTTEN313 Work on and Resolve Recurrent Network Faults
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ICT Support Officer careers
An ICT Support Officer provides technical assistance to users by troubleshooting hardware, software, and network issues. You might work in businesses, government agencies, or IT service providers. ICT Support Officers install and configure systems, maintain IT infrastructure, and ensure networks operate efficiently. You’ll respond to technical queries, resolve system errors, and support users with IT-related concerns.
ICT Support Officers play a key role in maintaining IT functionality. You’ll need strong problem-solving skills and the ability to communicate technical information clearly. You’ll work closely with employees and IT teams to ensure smooth system performance. Attention to detail and adaptability are essential for managing technical challenges and keeping IT infrastructure secure and efficient.
