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Ward Clerk

A Ward Clerk handles administrative tasks in a hospital ward, assisting patients and families, managing inquiries, and updating records.

How do I become a ward clerk

Get qualified to work as a ward clerk with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Ward Clerk generally earns $1,166 per week ($60,632 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this job role has remained stable in recent years. There are currently 6,900 people employed as a Ward Clerk in Australia compared to 6,700 five years ago. Ward Clerks may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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A Certificate III in Health Administration is an ideal qualification if you’d like to work as a Ward Clerk. This course covers a range of topics including understanding medical terminology and following infection control procedures. You could also consider a Certificate III in Business (Medical Administration).

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

What can you do with a Certificate III in Business Administration (Medical)

1st September 2020

How to start a career in Warehousing

3rd November 2021

Ward Clerk careers

A Ward Clerk performs a range of administrative tasks and general duties in a hospital ward. You might answer phone calls and deal with patient and family member enquiries. Ward Clerks might direct visitors to where they need to go and deliver items to patients’ rooms. You might attend to paperwork and update patient records.

Ward Clerks should be highly organised and have good time management skills. You’ll need good personal skills and should be able to work as part of a team. Ward Clerks should be good communicators and be able to liaise with patients, families and hospital staff.