How do I become a medical receptionist
Get qualified to work as a medical receptionist with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Medical Receptionist.
Common questions
In Australia, a full time Medical Receptionist generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
Courses.com.au Team
The number of people employed in this field of work has increased in recent years. There are currently 46,700 people working as a Medical Receptionist in Australia compared to 42,000 five years ago. Medical Receptionists may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
Courses.com.au Team
If a career as a Medical Receptionist interests you, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.
Courses.com.au Team
Further reading
What can you do with a Certificate III in Business Administration (Medical)
1st September 2020
What can you do with a Certificate III in Business (Medical Administration)?
11th January 2022All medical receptionist courses
- 10795NAT Diploma of Healthcare Documentation
- BSB30120 Certificate III in Business (Medical Administration)
- BSB31112 Certificate III in Business Administration (Medical)
- BSB31115 Certificate III in Business Administration (Medical)
- BSB40212 Certificate IV in Business (Health Practice Managers)
- BSB40215 Certificate IV in Business (Dental Practice Managers)
- BSB42015 Certificate IV in Leadership and Management (Dental Practice Managers)
- BSBMED301 Interpret and Apply Medical Terminology Appropriately
- HLT23215 Certificate II in Health Support Services (Health Administration)
- HLT32912 Certificate III in Health Administration
- HLT37315 Certificate III in Health Administration
- HLT43212 Certificate IV in Health Administration
- HLT43312 Certificate IV in Medical Practice Assisting
- HLT47315 Certificate IV in Health Administration
- HLT47321 Certificate IV in Health Administration
- HLT47715 Certificate IV in Medical Practice Assisting
- HLTINFCOV001 Comply with infection prevention and control policies and procedures
- Undergraduate Certificate in Health Care Communications
Medical Receptionist careers
A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answering phone calls, dealing with patient enquiries and processing payments. Medical Receptionists make patient appointments and might have to schedule appointments with specialist medical consultants.
Medical Receptionists should be excellent communicators and be able to speak with patients from a range of backgrounds. It’s important that you provide good customer service and maintain patient confidentiality. Medical Receptionists should be organised and able to hand several tasks at once. You’ll need to prioritise your tasks and manage your time well.
