The 22480VIC Certificate II in Small Business (Operations/Innovation) equips students with essential knowledge and skills for small business workplaces. Students learn to work effectively across various industry sectors, supporting safe and sustainable operations, daily financial management, and effective communication. The course fosters creative thinking, problem-solving, and cooperative relationships. Additionally, students gain skills to support the implementation and review of innovation and change within a small business context. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
Entry requirements for the Certificate II in Small Business (Operations/Innovation) vary depending on the institution but generally include completion of Year 12 with a minimum ATAR, VET pathway courses or prior experience.
If you don't meet the standard entry criteria, enquire with a course provider to discuss alternative entry pathways.
Course fees vary depending on the course provider.
The Certificate II in Small Business (Operations/Innovation) will prepare you for the following roles.
An Administrative Assistant performs a range of administrative duties for an organisation or business. You might work at the front desk or provide...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Administration Officers are the office all-rounders that fix the photocopier, keep the kitchen well-stocked, and make sales reports and business le...
Receptionists take care of the front desk, meeting and greeting customers as well as implementing visitor screening and entry controls. They mainta...
Data Entry Operators input data into spreadsheets, databases, and specialist software programs. They are employed in all industries and work sector...
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
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