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Medical Secretary

A Medical Secretary handles administrative tasks in healthcare, including scheduling appointments, managing correspondence, and liaising with patients and providers.

How do I become a medical secretary

Get qualified to work as a medical secretary with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Medical Secretary generally earns $1,100 per week ($57,200 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working in this job role has grown strongly in recent years. There are currently 46,700 people employed as a Medical Secretary in Australia compared to 42,000 five years ago. Medical Secretaries may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’d like to start a career as a Medical Secretary, consider enrolling in a Certificate III in Business Administration (Medical). This course will give you the skills to interpret medical terminology, manage patient records and process medical accounts. A Certificate III in Health Administration may also be appropriate.

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Further reading

How to start a career as a Medical Receptionist

7th December 2021

How to start a career as a Legal Secretary

19th April 2021

What can you do with a Certificate III in Business Administration (Medical)

1st September 2020

Medical Secretary careers

A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s office or at another type of health clinic. Medical Secretaries answer phone calls and make appointments, handle correspondence and take patient payments. You might also deal with patient enquiries and liaise with other healthcare providers.

Medical Secretaries need excellent customer service skills and should have good interpersonal abilities. You should be organised, have good time management and be able to handle several tasks at one time. Medical Secretaries should be good communicators and be able to maintain patient confidentiality.