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Retail Supervisor

ANZSCO 621511

A Retail Supervisor oversees a retail team, ensuring sales targets are met, resolving issues, and assisting customers when needed.

  • This role has a low level of AI exposure. Core skills such as adaptability, social intelligence, and complex physical tasks remain beyond the capabilities of current AI.
      • NSW
      • NT
  • 10,000 people employed in Australia
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a retail supervisor

Get qualified to work as a retail supervisor with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Retail Supervisor generally earns $1,058 per week ($55,016 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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There has been a decrease in employment numbers in this industry in recent years. There are currently 170,300 people employed as a Retail Supervisor in Australia compared to 188,800 five years ago. Retail Supervisors may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re interested in a career as a Retail Supervisor, consider enrolling in a Certificate IV in Small Business Management. You’ll develop the skills to work in a retail environment, with topics including financial management, WHS and compliance and sustainable operations.

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Further reading

Most popular retail courses

21st July 2022

What can you do with a Certificate III in Retail?

13th October 2020

How do I become a sales manager?

22nd December 2022

Retail Supervisor careers

A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a team during a shift. Retail Supervisors ensure staff are working effectively and sales targets are being met. You might deal with any problems or difficulties that occur and provide extra assistance with customers when required.

Retail Supervisors should have strong leadership skills and be able to communicate well with their team. Customer service skills are important and you may need good problem solving abilities. Retail Supervisors should be organised and have excellent time management skills.