How do I become a sales assistant
Get qualified to work as a sales assistant with a course recognised across Australia. Speak to a training provider to learn more.
Further reading
Top tips for making the most of your Australian study experience
20th May 2025
What visa do I need to study in Australia?
13th May 2025All sales assistant courses
- 10465NAT Certificate III in Work Skills for Career Enhancement and Management
- 10728NAT Certificate II in Spoken and Written English
- 10856NAT Certificate IV in English Proficiency
- 10985NAT Certificate II in Routine English for Speakers of Other Languages
- 11140NAT Certificate II in Skills for Education Training and Employment Pathways
- 22644VIC Certificate IV in EAL (Employment / Professional)
- 39283QLD Certificate II in Core Skills for Employment and Training - Communication
- AHC31120 Certificate III in Nursery Operations (Nursery Production)
- AHC31120 Certificate III in Nursery Operations (Nursery Production, Retail Nursery)
- AHCMOM202 Operate Tractors
- AUR30520 Certificate III in Marine Mechanical Technology
- BSBOPS304 Deliver and Monitor a Service to Customers
- BSBOPS305 Process Customer Complaints
- Certificate of Registration - Assistant Agent (NSW)
- Certificate of Registration (ACT)
- Certificate of Registration (QLD)
- CPP31519 Certificate III in Real Estate Practice
- CPP41319 Certificate IV in Swimming Pool and Spa Service
- CUA41220 Certificate IV in Screen and Media (Radio & Podcasting)
- MST30416 Certificate III in Footwear
- Restricted Sales Registration (WA)
- Sales Representative Registration (SA)
- SHB20216 Certificate II in Salon Assistant
- SIR20216 Certificate II in Retail Services
- SIR30216 Certificate III in Retail (Customer Relationships Skill Set)
- SIRXMKT001 Support Marketing and Promotional Activities
- SITXCCS014 Provide Service to Customers
- SITXFIN007 Process Financial Transactions
- Undergraduate Certificate in Fashion Business
Sales Assistant careers
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and handling transactions at the point of sale. They help maintain the presentation and cleanliness of the store, restock shelves, and ensure inventory is well-organized.
Sales Assistants often answer customer queries, resolve complaints, and may be involved in promotional activities to boost sales. Strong communication skills, a friendly attitude, and the ability to work well in a team are essential for success in this role.
Sales Assistants are often the face of the brand and contribute significantly to customer satisfaction and store performance.
