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Hospitality Manager

ANZSCO 141999

A Hospitality Manager oversees operations in hotels or restaurants, ensuring high service standards and enhancing guest satisfaction.

  • This role has a low level of AI exposure. Core skills such as adaptability, social intelligence, and complex physical tasks remain beyond the capabilities of current AI.
      • NSW
      • QLD
      • NT
  • 10,000 people employed in Australia
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a hospitality manager

Get qualified to work as a hospitality manager with a course recognised across Australia. Speak to a training provider to learn more.

Further reading

Career spotlight: Hospitality professionals

17th September 2019

Most popular tourism and hospitality courses

26th July 2022

What can you do with a Certificate III in Hospitality?

14th December 2020

Hospitality Manager careers

A Hospitality Manager oversees the operations of hotels, restaurants, or other service-oriented establishments. You might work in a variety of settings, including luxury hotels, casual dining venues, or event spaces. Hospitality Managers focus on ensuring high standards of service, managing staff, and enhancing guest satisfaction. You’ll coordinate daily activities, handle customer inquiries, and implement operational procedures to deliver a seamless experience.

Hospitality Managers play a vital role in the success of service venues. You’ll need to be organised, approachable, and skilled in problem-solving. You’ll collaborate with team members to maintain high service standards and ensure that guests receive exceptional care throughout their visit.